Can I switch courses after I've already enrolled?

If you realize you enrolled in the wrong course before starting, contact support during your first session and we'll switch your enrollment with no friction — no separate fee, no second account, just a quick reassignment to the correct course. The same-day fix is the cleanest path because your record hasn't started moving yet. The ten-minute conversation before the first chapter starts saves hours of paperwork later.

Once meaningful progress is logged, switching becomes harder because the completion record and reporting path are tied to the original course. We can sometimes credit your payment toward the correct course or refund and re-enroll, depending on how far you've gone, which courses are involved, and whether any reporting has happened. The fastest fix is always to confirm the right course at enrollment using the course finder, the support team, or the state-specific guides on our site.

For drivers in time-sensitive situations — a court deadline this week, a license hold being released — we can often expedite a switch the same business day if you call rather than email. The phone channel is the right escalation path for urgent situations because email has a built-in response delay even with priority routing. If you discover the mismatch after the final exam (rare, but it happens when drivers are confused about which course satisfies which requirement), contact support immediately and we'll work with you on the recovery path, which sometimes involves re-enrolling in the correct course at a discount.