What happens if my internet drops mid-chapter?

Progress is saved at the chapter and page level, so completed sections stay completed even when the connection drops. If you were mid-chapter when the internet cut out, the specific page you were viewing may need to be revisited because state timing requirements need to confirm you actually saw the full content. The platform doesn't punish you for the disruption — it just doesn't give credit for time it can't verify. Reconnect, log back in, and the course resumes at the right spot, with the previously-uncertified page reset to the beginning.

If you're consistently dropping connection — slow public wifi, intermittent mobile data, an unreliable home network — switch to a stronger connection for the rest of the course, and especially for the final exam. The exam is the one place where a stable connection genuinely matters, because the score is reported to the state immediately and a midway disconnect can require re-attempting the exam from the beginning. A wired connection on a desktop or a strong wifi connection on a laptop is the safest setup for exam time. Mobile data works fine for chapter content where save points are frequent.

The platform is engineered for the realities of imperfect connections rather than the assumption of perfect ones. Drivers traveling, working from coffee shops, or living in rural areas with patchy broadband can still complete the course reliably because the save cadence is short. The "lost work" worst case is usually a single page rather than a chapter or a session. Browser crashes, laptop battery deaths, and accidental tab closures behave the same way as connection drops — log back in, find your spot, continue. None of these scenarios consume an enrollment attempt or otherwise penalize the driver beyond a small re-read.