Can seats be reassigned to new drivers?

A seat follows a simple lifecycle: purchased, assigned, consumed. Assigned seats that haven't been started can be pulled back and reassigned at any time — useful when a driver leaves before finishing or an assignment was made in error. Once a driver opens the course, the seat is spent and cannot be recovered, because the driver has begun receiving training content. This rule is simple for a reason: it prevents seat reuse across drivers and keeps the compliance record per driver clean.

If you anticipate high turnover in a specific group, budget a buffer of extra seats so you don't run short mid-quarter. The buffer recommendation reflects how real fleets operate — turnover is common in entry-level driving roles, and assigning a seat to a driver who departs before starting training is a normal occurrence rather than an exception. A 10% buffer on top of expected demand is usually sufficient; fleets with above-average turnover should size higher.

The structural reason consumed seats can't be recovered is that the platform has already initiated training delivery — assessment data is being collected, completion progress is being tracked, and the regulatory record is anchored to the specific driver. Reusing the same seat for a different driver after content has been viewed would create ambiguity in the compliance record about which driver actually completed the training. The clean per-seat-per-driver rule eliminates that ambiguity at the cost of requiring fleets to maintain a small buffer of unconsumed seats. Most fleets accept the tradeoff because the compliance integrity is worth more than the marginal savings from theoretical seat reuse.