ETS Forum for West Virginia
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All West Virginia Questions
Certificate delivery from Morgantown delayed
I finished the course for a Morgantown ticket and the certificate has not been sent to the court yet. It has been two days. Why the delay?
Hello Tessa, Sorry for the wait. Certificates normally transmit the same business day or next business day. A 2-business-day delay is unusual and usually means one of these: - Final exam was technically completed but a chapter was left unfinished — reply with your order number and we will verify completion status - An error on the court of record entered at signup — we may need to confirm the correct Monongalia County court - A pending review on our compliance side for unusual completion patterns Reply with your account email and case number and we will resolve and push the certificate today. West Virginia Defensive Driving Course Please let us know if you have any further questions!
WV defensive driving discount
I am in Charleston, West Virginia. Will the defensive driving course get me an insurance discount?
Hello Earl, West Virginia does not mandate a statewide discount, but most major WV insurance carriers offer 5-10 percent for 2-3 years after completion of an approved defensive driving course. To activate: - Email or upload your completion certificate to your insurer - Ask about the percentage, effective date, and expiration - Drivers 55+ often qualify for a larger or longer discount If your current carrier does not offer one, calling another WV carrier often finds one that does. West Virginia Defensive Driving Course Please let us know if you have any further questions!