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Login keeps timing out in Tacoma
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My login session on the Tacoma course keeps timing out every 15 minutes. Can I make it last longer?
Answer
Hello Jordan, Sorry for the trouble. Sessions normally last 60 minutes of inactivity before timing out for security; if you are timing out at 15 minutes, the cause is usually one of these: - Your browser is in private or incognito mode, which clears cookies frequently - A VPN or privacy extension is dropping the session cookie - Multiple tabs are signed in, which can conflict Try in a normal browser window with extensions disabled and only one tab open. If that does not help, reply with your account email and we will look at the session log. Washington Defensive Driving Course Please let us know if you have any further questions!