ETS Forum for Luisiana
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Certificate email never arrived
I finished the course in Baton Rouge yesterday but the certificate email never came through. Where is it?
Hello Tasha, Sorry about the delay. Certificate emails go out within minutes of passing the final exam. When they do not arrive, the cause is almost always one of these: - The email is in your Spam, Promotions, or Junk folder — search 'ETS Traffic School' - The address on the account has a typo - Your provider is blocking automated mail — add support@etstrafficschool.com to your contacts You can also sign in to your account and download the certificate directly from the dashboard. Reply with your full name if you would like us to resend it manually. Louisiana Defensive Driving Course Please let us know if you have any further questions!
Where do I find the court contact in New Orleans?
I got a ticket in New Orleans Traffic Court. Where do I find their direct phone number?
Hello Marcus, You can find direct contact info for the Orleans Parish Traffic Court on their official website at neworleanstrafficcourt.com — phone number, address, and clerk's office hours are listed on the main page. A few things to ask the clerk: - Confirm whether they accept a completed online defensive driving course for your citation - Ask the deadline for completion - Verify the exact citation/case number to enter at registration Once you have those details, you can enroll on our site. We send the certificate to the court the same business day you pass. Louisiana Defensive Driving Course Please let us know if you have any further questions!