ETS Forum for Колорадо
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Can I get a refund — I have not started yet
I signed up for the course three days ago in Colorado Springs but have not opened a single chapter. Can I get my money back?
Hello Karen, Yes — since you have not started any course content, you are eligible for a full refund. Here is how to process it: - Reply to this email with the name on the account and the order number from your receipt - We will issue the refund to the original payment method within 1-2 business days - The funds usually appear on your statement within 3-5 business days If you decide to come back later for a different ticket, your account stays open at no charge and we can re-enroll you for that new case whenever you are ready. Colorado Defensive Driving Course Please let us know if you have any further questions!
Will points come off my record after this course?
I took the defensive driving course for a Denver ticket. Will the points be removed from my Colorado driving record?
Hello Daniel, Thanks for reaching out. Colorado does not have a formal point-reduction program through the DMV the way New York or Nevada do — completing a defensive driving course in Colorado is voluntary on the driver's side. What this typically means: - The court may use your completion to reduce or dismiss the citation, depending on the judge - The Colorado DMV will keep the points unless the court specifically reduces the violation - Your insurance carrier may still offer a discount based on the certificate Call the Denver County Court clerk and ask whether the judge will accept the certificate as a condition of your case. We can resend the certificate to the court at any time. Colorado Defensive Driving Course Please let us know if you have any further questions!